Comedian Matt Fisher recently called out Progressive Insurance on their seemingly unethical practices when faced with a substantial claim regarding his sister’s death.
Katie Fisher was tragically killed in a car accident in June 2010. Katie’s estate immediately settled the claim with the at-fault driver, but Progressive refused to pay the estate any underinsured coverage without a judgment of liability against the driver. This forced Fisher’s family to reluctantly file suit against the driver. This is when the unexpected event occurred. Not only did Progressive refuse to pay the underinsured coverage but they actually defended the driver who killed Katie. Liability was eventually found on behalf of the driver and Progressive has been ordered to pay an unknown amount.
As outrageous as it sounds, this is often common practice for insurance companies who are in the business solely to protect their bottom line. Insurance companies have one objective and that is to limit their loss exposure. If that means defending the killer of one of their insureds, Progressive has shown they are not afraid of that fire storm. Matt Fisher’s post has caused many people to question Progressive’s actions to which Progressive provided a robotic twitter response of “This is a tragic case, and our sympathies go out to Mr. Fisher and his family for the pain they’ve had to endure. We fully investigated this claim and relevant background, and feel we properly handled the claim within our contractual obligations. Again, this is a tragic situation, and we’re sorry for everything Mr. Fisher and his family have gone through.”
This situation is precisely why one should always higher a lawyer before discussing any facts or settlements with an insurance company. This instance with Fisher’s estate is common place in personal injury litigation and requires a highly skilled lawyer to be on your side.
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